What does your rental rate include?
Minimum age: 18 years. No seniority required for the license, but:
- Young drivers: under 23 years old or with less than 2 years of driving license seniority must pay an additional fee of USD 5 per day on the rental and will be charged a 50% increase in the security deposit.
- Senior drivers: 70 years old or older. Age and license seniority are counted as of the vehicle pick-up date. No additional charge applies to the rental, but the security deposit is increased by 50%.
- Nationals: valid ID card (original).
- Foreigners: valid passport (original).
- Valid driver's license, national or foreign (original). An international permit is not required.
- International credit card for the security deposit.
You can cancel your reservation online with no need to return anything in person. Refund conditions depend on how far in advance you cancel before vehicle pickup:
- More than 7 days before vehicle pickup: 100% refundable.
- Up to 48 hours before: 50% refundable.
- Less than 48 hours, or no-show: non-refundable.
For changes, contact us by email, web form, or WhatsApp.
It is mandatory to present an international credit card in the name of the contract holder to cover the security deposit or deductible.
Debit card or cash deposits are not accepted.
Only Visa and Mastercard are accepted (American Express is not accepted).
The deductible is the maximum amount of the customer's liability in the event of a claim, except in cases of proven third-party fault confirmed by the insurance company.
The available balance will be released between 15 and 20 days after the vehicle is returned, as a contingency for fines that may be reported late.
The security deposit or deductible amount varies depending on the model chosen:
| USD 1,000 | Economy Manual (Renault Kwid), Compact Manual (Chevrolet Onix Hatch, Citroën C3 or similar). |
| USD 1,200 | Sedan Manual (Chevrolet Onix Sedan or similar), Cargo Van Manual (Fiat Fiorino or similar). |
| USD 1,500 | Manual SUV (Citroën Basalt), Pick-Up Manual (Renault Oroch 4x2 or similar), Compact Automatic (VW Gol Hatch AT or VW Polo AT). |
| USD 2,000 | Electric Automatic (BYD Seagull or similar), Compact SUV Automatic (Fiat Pulse or similar), Medium SUV Automatic (VW Nivus, Renault Duster or similar), Big SUV Automatic (Fiat Fastback or similar), SUV 7-Seater Automatic (Citroën Aircross). |
| USD 3,000 | Electric SUV Automatic (BYD Yuan Pro or similar). |
You can reduce your security deposit by 50% by purchasing Premium coverage.
- Reduces the security deposit amount by 50%.
- Includes roadside assistance for flat tires or lost keys.
- In case of rollover or airbag deployment, vehicle liability is not increased.
- Only available with credit card.
- Additional cost: USD 12 per calendar day.
We accept credit cards (Visa, Mastercard, American Express), debit cards and cash (US dollars or Uruguayan pesos at the day's BROU selling exchange rate).
The rental price does not vary depending on the payment method.
The following conditions apply to calculate rental days:
- The pickup day is counted as a full day, regardless of the drop-off time.
- If returned by 9:30 am, that day is not counted.
- If returned by 12:00 noon, half a day's rental is charged.
- After 12:00 pm, the full day is charged.
Examples: pickup Friday 10:00 am and return Monday 9:00 am = 3 days.
Pickup Friday 9:00 am and return Monday 12:00 pm = 3.5 days.
Pickup Friday 5:00 pm and return Monday 5:00 pm = 4 days.
Some seasons require a minimum rental period (if you book fewer days, the minimum is charged):
- From 21/12/2026 to 28/12/2026: minimum 5 days.
- From 29/12/2026 to 03/01/2027: minimum 7 days.
Vehicles must be returned with the same fuel level as at pickup.
Otherwise, the missing fuel plus a 20% administrative fee will be charged.
Electric vehicles are delivered with at least 80% battery; if returned with a lower battery level, a flat fee of USD 30 will be charged.
The vehicle must be returned in reasonably clean condition, similar to how it was delivered.
If excessive dirt, tobacco odor (smoking is prohibited in the vehicle) or dirt from transporting pets (not allowed) is detected, a USD 15 fine will apply.
We offer a number of optional extras to tailor the service to your needs. All extras are requested at the time of booking or before vehicle pickup, subject to availability.
- Central Offices (Downtown Montevideo): no extra charge during business hours, USD 30 outside business hours (to be arranged in advance).
- Port of Montevideo (passengers only): USD 20 per leg, minimum 3-day rental.
- Tres Cruces Bus Terminal (passengers only): USD 20 per leg, minimum 3-day rental.
- Carrasco Airport (passengers only): USD 50 per leg, minimum 3-day rental.
- Pick-up or return between 00:00 and 07:00, at any location: USD 20 night surcharge for each. If the office after-hours surcharge also applies, only the higher one is charged.
Child seat with ISOFIX (seat or booster depending on age and weight): USD 3 per day.
Garmin GPS: USD 5 per day.
USD 10 one-time fee per rental, for each extra driver beyond the main one.
Assistance in case of flat tires or lost keys: USD 2.5 per day (if not purchased in advance and requested at the time, USD 50 for the service).
Included at no extra cost when purchasing Premium coverage.
In previous seasons, the Uruguayan government exempted from VAT the rental of vehicles without a driver for tourists and Uruguayans residing abroad who pay with a credit or debit card issued abroad.
It usually applies from late November through April.
If the government issues the decree, we charge and invoice the full amount including taxes, and the VAT discount (18.03% of the final price) is refunded directly to your card statement.
It only applies to what you pay while the benefit is in force.
Our advice: if you are traveling between late November and April, live abroad and will pay with a card issued abroad, book online paying only the booking deposit and pay the balance with that card when you pick up the vehicle.
That way, if the benefit is confirmed, the VAT is deducted from the balance.
The discount for paying the full amount online is smaller than the VAT savings.
Frequently asked questions
What do I need to rent a car?
+−
A valid driver's license, your ID card (Uruguayans) or passport (foreigners), all originals, and a Visa or Mastercard credit card in the renter's name for the security deposit. The minimum age is 18. Photocopies and digital documents are not accepted.
Is my foreign driver's license valid? Do I need an International Driving Permit?
+−
Yes, your valid driver's license from your home country (original) is enough. You do not need an International Driving Permit.
Is there a minimum age or license seniority?
+−
The minimum age is 18 and no license seniority is required. Drivers under 23 or with less than 2 years of license pay USD 5 per day and the security deposit increases by 50%. Drivers aged 70 or older pay no extra fee, but the deposit increases by 50%. Age is counted as of the pick-up date.
How much is the security deposit and when is it released?
+−
It depends on the vehicle category, starting at USD 1,000. It is not charged: it is held on your credit card and released 15 to 20 days after you return the car, in case a traffic fine is notified late. With Premium coverage the deposit is cut in half.
Can I leave the security deposit with a debit card or in cash?
+−
No. The security deposit is only accepted on a Visa or Mastercard credit card in the renter's name. Debit cards, cash and American Express are not accepted for the deposit.
How can I pay for the rental?
+−
By credit card (Visa, Mastercard or American Express), debit card or cash, in US dollars or Uruguayan pesos at the BROU selling rate of the day. When booking online you can pay a booking deposit and the balance at pickup, or pay the full amount in advance with a discount.
Can I take the car out of Uruguay, for example to Argentina or Brazil?
+−
No. Our vehicles are not authorized to be driven outside Uruguay. Within the country you can go wherever you like.
Can I pick up or return the car in Punta del Este or Colonia?
+−
No. Pickup and return are in Montevideo: at our downtown office or, for passengers, at Carrasco Airport, the Port of Montevideo and Tres Cruces Bus Terminal. You can of course drive the car to Punta del Este, Colonia or anywhere else in Uruguay.
Can I pick up the car at Carrasco Airport?
+−
Yes, if you are arriving or departing on a flight. You give us your flight number and we wait for you in the arrivals hall with a sign with your name, tracking the flight in case it is delayed. It costs USD 50 per leg and requires a minimum number of rental days. Airport pickup
Can I pick up the car at the Port of Montevideo if I arrive on Buquebus?
+−
Yes. We wait for you at the exit of the passenger terminal with a sign with your name and track the ferry arrival, even outside office hours. Add the ferry company and arrival time in the booking notes. Port pickup
Is mileage unlimited?
+−
Yes, from 3 rental days mileage is unlimited. For 1 or 2 day rentals, 150 km per day are included and each extra km costs USD 0.25.
What insurance is included?
+−
The rate includes basic coverage: collision, theft, fire and third-party liability. Your maximum liability in case of an accident is the security deposit amount (doubled in case of rollover or airbag deployment). Premium coverage (USD 12 per day) halves the deposit and includes roadside assistance. We do not offer a zero-deductible option.
Do you have automatic and electric cars?
+−
Yes. We have categories with manual and automatic transmission, and electric cars (BYD Seagull, Dongfeng Nammi and BYD Yuan Pro), delivered with at least 80% battery. Electric cars
How are tolls paid?
+−
Our vehicles have an electronic toll tag, so you don't have to stop to pay. When you return the car you pay the tolls you used at the official rate, in Uruguayan pesos (cash or debit card).
Do tourists pay VAT?
+−
In previous seasons the government exempted from VAT (18.03% of the final price) car rentals by tourists and Uruguayans living abroad who pay with a card issued abroad, from late November to April; the discount is refunded on the card statement. For 2026-2027 it has not been confirmed yet: it depends on the government issuing the decree. If you travel on those dates, book paying only the booking deposit and pay the balance at pickup with your foreign card.
Do you offer monthly rentals?
+−
Yes. For rentals of 25 days or more we send you a preferential monthly quote: write to us by WhatsApp or email with your dates and the type of vehicle. Contact
Can I add another driver?
+−
Yes. Each additional driver costs a one-time fee of USD 10 per rental.
Do you have child seats?
+−
Yes, child seats with ISOFIX (seat or booster depending on age and weight) for USD 3 per day. Request it when you book.
Can I bring pets or smoke in the car?
+−
No. Smoking and transporting pets are not allowed in our vehicles.
Can I cancel my booking?
+−
Yes, online. Cancelling more than 7 days before pickup gives a 100% refund; up to 48 hours before, 50%; with less than 48 hours or in case of no-show, there is no refund.
What are the office hours? Can I pick up after hours?
+−
The office is open Monday to Friday from 08:30 to 18:00 and Saturdays from 09:00 to 13:00. Outside those hours you can pick up or return at the office if arranged in advance, for a surcharge. Picking up or returning late at night (at any location, including the airport) also has a night surcharge; if both apply, only the higher one is charged. Current amounts are listed in the Terms and are added automatically to your booking summary before you pay.