What does your rental rate include?
Minimum age: 18 years. No seniority required for the license, but:
- Young drivers: under 23 years old or with less than 2 years of driving license seniority must pay an additional fee of USD 5 per day on the rental and will be charged a 50% increase in the security deposit.
- Senior drivers: over 70 years old. No additional charge applies to the rental, but the security deposit is increased by 50%.
- Nationals: valid ID card (original).
- Foreigners: valid passport (original).
- Valid driver's license, national or foreign (original). An international permit is not required.
- International credit card for the security deposit.
You can cancel your reservation online with no need to return anything in person. Refund conditions depend on how far in advance you cancel before vehicle pickup:
- More than 7 days before vehicle pickup: 100% refundable.
- Up to 48 hours before: 50% refundable.
- Less than 48 hours, or no-show: non-refundable.
For changes, contact us by email, web form, or WhatsApp.
It is mandatory to present an international credit card in the name of the contract holder to cover the security deposit or deductible.
Debit card or cash deposits are not accepted.
Only Visa and Mastercard are accepted (American Express is not accepted).
The deductible is the maximum amount of the customer's liability in the event of a claim, except in cases of proven third-party fault confirmed by the insurance company.
The available balance will be released between 15 and 20 days after the vehicle is returned, as a contingency for fines that may be reported late.
The security deposit or deductible amount varies depending on the model chosen:
| USD 1,000 | Economy and Compact categories: Renault Kwid, Chevrolet Onix, Citroën C3. |
| USD 1,200 | Sedan models: Chevrolet Onix Plus, Fiat Fiorino Van. |
| USD 1,500 | Renault Oroch Manual double cabin. |
| USD 1,500 | Compact Automatic: VW Gol Hatch G8, VW Polo. |
| USD 1,500 | Manual SUV: Citroën Basalt. |
| USD 2,000 | Automatic SUVs and Electric vehicles: Fiat Pulse, VW Nivus, Fiat FastBack, Renault Duster, BYD Seagull, BYD Dolphin. |
You can reduce your security deposit by 50% by purchasing Premium coverage.
- Reduces the security deposit amount by 50%.
- Includes roadside assistance for flat tires or lost keys.
- In case of rollover or airbag deployment, vehicle liability is not increased.
- Only available with credit card.
- Additional cost: USD 12 per calendar day.
We accept credit cards (Visa, Mastercard, American Express), debit cards and cash (US dollars or Uruguayan pesos at the day's BROU selling exchange rate).
The rental price does not vary depending on the payment method.
The following conditions apply to calculate rental days:
- The pickup day is counted as a full day, regardless of the drop-off time.
- If returned by 9:30 am, that day is not counted.
- If returned by 12:00 noon, half a day's rental is charged.
- After 12:00 pm, the full day is charged.
Examples: pickup Friday 10:00 am and return Monday 9:00 am = 3 days.
Pickup Friday 9:00 am and return Monday 12:00 pm = 3.5 days.
Pickup Friday 5:00 pm and return Monday 5:00 pm = 4 days.
Vehicles must be returned with the same fuel level as at pickup.
Otherwise, the missing fuel plus a 20% administrative fee will be charged.
Electric vehicles are delivered with at least 80% battery; if returned with a lower battery level, a flat fee of USD 30 will be charged.
The vehicle must be returned in reasonably clean condition, similar to how it was delivered.
If excessive dirt, tobacco odor (smoking is prohibited in the vehicle) or dirt from transporting pets (not allowed) is detected, a USD 15 fine will apply.
We offer a number of optional extras to tailor the service to your needs. All extras are requested at the time of booking or before vehicle pickup, subject to availability.
- Carrasco Airport: USD 50 per leg (minimum 4-day rental; for exceptions, please email us your inquiry).
- Port of Montevideo: USD 20 per leg.
- Main offices: no extra charge during business hours, USD 30 outside business hours (to be arranged in advance).
Child seat with ISOFIX (seat or booster depending on age and weight): USD 3 per day.
Garmin GPS: USD 5 per day.
USD 10 one-time fee per rental, for each extra driver beyond the main one.
Assistance in case of flat tires or lost keys: USD 2.5 per day (if not purchased in advance and requested at the time, USD 50 for the service).
Included at no extra cost when purchasing Premium coverage.
Uruguay offers 0% VAT on the rental of vehicles without a driver, both for tourists and for Uruguayans residing abroad, as long as the rental is paid with a credit or debit card issued abroad.
We charge and invoice the full amount including taxes, and the VAT discount (18.03% of the final price) is automatically refunded to your card statement, according to current regulations.
For summer 2027 this benefit has not been confirmed yet: we are awaiting the corresponding ministerial resolution and will update this page as soon as there is news.
Each year it usually takes effect towards the end of November and runs until April.